It’s difficult to think about, and even disappointing; the thought that your IT provider is no longer interested in you or what’s best for your business. As a business owner, you want to trust that your vendors and partners are on your side, keeping you and your business in their minds.
3 Ways to Tell Your IT Provider is No Longer Interested
The first way to tell your IT provider is moving on is by how slow they’ve become when responding to your IT issues. In the beginning, did you get first-rate service? I mean, think about how it was when you first started out with a REALLY fast response time. If your IT provider has become slow to respond, or hard to get a hold of then chances are you should consider moving on.
Another way to tell your IT provider is losing interest is if the frequency in their check ins has become less and less. It could be argued that if you’re not hearing from your IT provider it is a good thing – they believe they’re doing an awesome job and you don’t need to hear from them. But with my experience, this couldn’t be any further away from the truth. IT changes frequently; services get cheaper, and configurations need to be revisited. If you’re not hearing frequently from your IT provider with a check in on a regular basis, chances are they’re not all that interested anymore.
Our third and final way you can tell your IT provider has stopped caring is their lack of innovative and consultative assistance. With the rapid change in technology, your IT provider should keep in touch with the latest and greatest available to you. For instance, server storage is getting cheaper and what you paid last year is most likely cheaper this year – shouldn’t your cost go down? Furthermore, technologies like Office 365 can help your company ease into the cloud and even increase revenues.
Consider these 3 signs your IT provider may no longer be interested so you can know when it’s time to switch. At ITC, we’re not just another service company, we become an extension of your business as your IT partner. There’s a reason why small businesses choose us as their managed IT service company; we simply take better care of our clients in every way possible.
Oops! We could not locate your form.