Our support team provides fast phone and help desk services to help get your team back on track straightaway. Remote services are also on hand.
At ITC, We Always Put Your People First.
At ITC, we solve problems with our trusted managed services. Our managed IT services Austin team offers solutions to help businesses with IT problems. Above all, we want to help take your company to new heights. Give us a call and let us take care of your people straightaway.
0
%
Average Customer Satisfaction Survey
0
Minutes
Typical Support Response Time
0
+
Support Tickets Resolved Last Year
Managed Services That You'll Love
Fast Help Desk Support
Flat Fee Pricing
Don’t worry about fickle needs. No pains, no hassles. We offer prices that you can always count on. Get a quote with us today.
Unlimited Onsites
Our team gives you countless access to our onsite support whenever you need it. Need a second visit? No problem! We will visit until we fix the issue.
24/7 Remote Monitoring
Let us keep an eye on your systems and network around-the-clock so you don’t have to. Stay focused on your business and we’ve got the rest.
Security Management
Our IT support team can provide dedicated management to protect your business as well as provide security to protect from digital threats.
Intelligent Patching
ITC can both install and manage Microsoft updates so your equipment is always up to date. Keep your team updated with our intelligent patching.
BDR Management
We can help keep your business secure with our local and cloud backup solutions. Never worry about the safety of your data again.
Advanced Reporting
Receive detailed bi-weekly health reports of your systems in addition to monthly executive summaries so you’re always in the loop.
Managed IT Services and Support Plans
STARTER
Monitoring and Alerting Only
- 24x7x365 Proactive Monitoring
- Intelligent Patch Management
- Network Documentation
- Advanced Reporting
- Client Portal
- Discounted Pricing
- On-Demand Help Desk
- Rapid Response
- Asset Management
ESSENTIALS
All The Essentials You'll Need
- 24x7x365 Proactive Monitoring
- Intelligent Patch Management
- Network Documentation
- Advanced Reporting
- Client Portal
- Discounted Pricing
- On-Demand Help Desk
- Rapid Response
- Asset Management
- Security Software
- Backup and Disaster Recovery
- Vendor Management
REMOTE PLUS
Unlimited Remote + Some Onsite
- 24x7x365 Proactive Monitoring
- Intelligent Patch Management
- Network Documentation
- Advanced Reporting
- Client Portal
- Discounted Pricing
- Unlimited Help Desk
- Rapid Response
- Asset Management
- Security Software
- Backup and Disaster Recovery
- Vendor Management
- Limited Onsite
- Basic Account Management
- IT Consulting
TOTAL IT
Fully Managed - Unlimited Support
- 24x7x365 Proactive Monitoring
- Intelligent Patch Management
- Network Documentation
- Advanced Reporting
- Client Portal
- Discounted Pricing
- Unlimited Help Desk
- Rapid Response
- Asset Management
- Security Software
- Backup and Disaster Recovery
- Vendor Management
- Unlimited Onsite
- Dedicated Account Management
- IT Consulting
Need a quick start guide to help you get started on your IT plan?
Download our free 12-point IT checklist!
Our Managed IT Services Help Solve Big Problems for Small Businesses
Here's What You Can Expect From Us
Downtime can be a huge problem for businesses. We’ve heard the horror stories. In general, tech is there to make things easier, not slow things down. Our managed IT services Austin team works fast to spot the issue straightaway. Ultimately, our goal is to fix your IT problems quickly so you can get back to what matters.
Your Very Own IT Department
We know every second counts for a business. Due to this, our managed IT services Austin team will be like an extension of your own IT department. Our IT support team will work together with your team using our trusted managed services. In addition, ITC provides fast support and countless onsite visits to keep you up and running.
Don't Worry About the Small Stuff
Let ITC take care of all your IT distractions while you run your business. Don’t fret about the small stuff. Stay focused on your business while we take care of the rest with our trusted managed services. Our team will quickly report any project updates as we work. We don’t stop until you are satisfied with our work.
We Give You Peace-Of-Mind
Tech problems can be intimidating. It’s hard to prepare for every possible challenge. For this reason, ITC offers strong security and back up solutions. Not only do we manage and secure your data frequently, we back up and protect it too in order to keep you safe.