When owning or managing a business, you’re faced with many challenges ahead of you. Why should dealing with IT issues add to your plate? Most business owners and managers get caught up in the finer details of their business and forget to focus on the bigger picture. If you find yourself putting out little fires like printing errors, system shutdowns, or Internet connectivity issues, you’re not spending enough time focusing on what should be more important and a better use of your time – running your business.
Learn more about Small Business IT Outsourcing.
Outsourcing any part of your business can be a challenge in itself. However, once you know how to interview the right team to help with whatever it is you’re needing, you will soon find out that having an outsourced IT department can be extremely valuable asset to your business. Most of our clients leverage our team, experience, and vendor partnerships to help their business in many different ways. The two most important things to any business owner or manager should be: time and energy. If an IT support partner providing managed it services for small businesses can offer you more time and energy to focus on the important aspects of your business, why wouldn’t it be a plus to bring on a team that gets that?
Overcome Business IT Challenges With Managed IT Services
Depending on the stage you’re at in your business, there are many reasons why you’d consider outsourcing the IT responsibilities of your company to an entrusted IT partner. Some business owners and managers have a network of systems, devices, and VoIP phones that have outgrown them and require more careful attention. Other business owners and managers require the expertise of a managed IT services provider to help with financial decisions when investing in their information technology. But most business owners and managers enjoy the plain and simple benefits that come with managed IT services: convenience, security, backup, and increased efficiency with their business.
Begin Your Search For a Managed IT Services Partner
Before you start the interviewing process, be sure you’re researching the IT companies you intend to call. Get started with a Google search, for example: IT support Austin – this should bring up any IT companies in Austin, Texas that provide service and support. Now, there are companies that specialize in working with businesses so visiting their website should help pick out the ones that wouldn’t really be of much help to you. Make a list of 3 or 4 companies and research their websites, social profile accounts, and review websites. Finding a company that is resourceful and available is key. Remember, you’re looking for an IT company that will be an asset to your company and help you grow, manage, and protect your business.
Start To Interview Your Top Picks
Once you have a good list of IT companies that you’ve cleared for interview, give them a call and ask to speak with their CEO. Don’t waste your time with a salesman that will make you ever promise in the world. Talk with senior leadership within the company and find out if they make themselves available to their customers. When talking with them, setup a time to stop by their office or invite them to yours. Are they willing to earn your business? Just like interviewing within your own organization, be sure you do your due diligence before proceeding with a hire.
Decide On An IT Company You Trust
Finally, once you’ve interviewed all potential IT companies it’s time to make a decision. Meet with your executive team and go over the candidates. What did you like or dislike about them? Was your gut feeling trust or of distrust? Did they seem genuine in their willingness to help? Consider all aspects of the company including cost, benefit, client retention, product and service offering, and agreement. Decide on an IT company that makes the most sense to your business.
Before you go on ahead to being your search, checkout our free eBook 5 Steps To Hiring The Right IT Support Partner to help guide you through the process. At ITC, our managed IT services assist our clients in many different ways. We’ve written an eBook to assist potential clients with the research, interview, and hiring practice of a potential IT partner because our goal is simple: be an asset to your company. We ask, when selecting your list of IT companies to interview, give ITC a chance to meet with your executive team. We would enjoy the opportunity to meet with you to discuss any IT challenges you’re experiencing, and show you the benefits ITC can bring to your business.