a woman with brunette hair clicking on rating stars above her to give feedback

Using Your Feedback Correctly

There’s many companies out there that thrive on telling you that your feedback matters to them. Any time you make a call you are hit with a “your feedback is important to us”. Most people don’t actually pay attention to it. But others wonder if they actually mean that. Do they really implement changes based…

group of employees working around a coffee table

Why Company Culture Matters

Culture is defined as the values, beliefs, and practices shared by members of a group. Therefore, company culture is the shared values, practices, and beliefs of the company’s employees.  Not everyone is the same, but they can share values that create the company’s culture. The workforce has seen a huge wave of millennial workers in…