IT support is also known as technical support or break/fix support. An IT support staff is a group of people who offer tech support to companies and individuals who need it. It’s mainly reactive and it creates IT distractions that most of the time could have been prevented. Even though we frequently talk about the
February has almost come and gone. Your computer is still running slow. John from Accounting just sent you an email saying that the printer has jammed for the 20th time. Am I painting a familiar picture? These are just some of the IT issues we hear from small business owners every day. Other things we
Successful small business owners have it figured it out. They understand that if you’re going to own a business, you need the right people, in the right place, in order to have an effective team. Myself being a small business owner, I understood early on that there are only so many hours in a day,
Your business might not actually rely on the state-of-the-art kit like the big corps, but its productivity relies on communication channels. A breakdown on this would be disastrous and so would a computer and network glitch. Businesses today rely heavily on the efficiency of their systems and network and having the right IT partner is
If you find yourself troubleshooting printer issues, or helping a colleague connect to the server, you’re probably not spending your time effectively at the office. Business owners, managers, office managers, and administrators often are stuck with the burden of dealing with these headaches keeping them from their core responsibilities. Constant IT issues are not only
As much as small businesses would like to do everything they can for the business to prosper, often times they lack the resources to do so with their IT. With Austin, Texas becoming a very competitive business environment, IT has become quite an essential part of a businesses’ survival. However, small businesses lack the funds
