IT support is also known as technical support or break/fix support. An IT support staff is a group of people who offer tech support to companies and individuals who need it. It’s mainly reactive and it creates IT distractions that most of the time could have been prevented. Even though we frequently talk about the…
Technology is there to make things easier, not harder. That’s why you need an IT partner that can support your technology while you focus on your business. Law firms are no different. Successful firms know that their time is best served helping their clients. With the average bill rate of $300+ per hour for Lawyers…
You hear the words “IT support” thrown around a lot in the small business community, but what exactly do they mean? Having IT support means always having someone there to fix all your technical issues. Preventative care is the main difference between IT support and greater IT support. Every business we talk to has…
Cloud technologies have been evolving and improving over the years at a rapid pace. Finding the right tools for your business doesn’t have to be a hassle. Your IT partner can help find the right cloud tools for your business. There are many companies out there that offer cloud services. Finding the right one is…
Hackers are getting smarter as the technology changes. The good thing is that the technology to stop them is also getting smarter. The best way to stop a ransomware attack is to prepare for the worst. Install a good strategy that will keep your company safe no matter what. In a previous post we talked…
If you find yourself troubleshooting printer issues, or helping a colleague connect to the server, you’re probably not spending your time effectively at the office. Business owners, managers, office managers, and administrators often are stuck with the burden of dealing with these headaches keeping them from their core responsibilities. Constant IT issues are not only…
As much as small businesses would like to do everything they can for the business to prosper, often times they lack the resources to do so with their IT. With Austin, Texas becoming a very competitive business environment, IT has become quite an essential part of a businesses’ survival. However, small businesses lack the funds…
