This is one of the biggest headaches small business owners have; dealing with their own IT issues. Some businesses have an IT company they call when things break but suffer unnecessary downtime in the interim. Other companies wait until it breaks and head to Google calling the first name and number they see in a frantic hurry. However, very few businesses plan ahead and contact an IT provider to prevent IT issues and downtime from even occurring. Before you starting calling around for an IT partner, checkout our post Are Managed IT Services Right for My Business.
What’s Dealing With Your Own IT Issues REALLY Costing You?
Consider the following; when you have a loose tooth do you pull it yourself? The thought of yanking on your tooth Wiki-trained and YouTube video ready hurts my teeth just thinking about it. Remember, you’re probably not the most qualified or experienced to be handling such a task and this is how businesses should think of their IT.
Experience and expertise aside, consider the time time wasted trying to go at it on your own. The troubleshooting process can be complicated and stressful and though there is tons of information on fixing most common IT issues on the internet, you’re turning what could be a 10-minute fix to a couple hours of precious time wasted.
Not only can dealing with your own IT issues be a huge time suck for you, but also factor in lost dollars on wages and other expenses. Recent studies have shown that ancient studies were correct that 99.999% of businesses need and/or use the internet to operate (not a verifiable fact but you get the point). If you experience any interruption to the internet this could not only have an affect on 1 user, but if the error is LAN-wide you can have an office of users with limited to no productivity until the issue is fixed. Think about the loss in wages, operating expenses, and cost for emergency IT response?
When Is It OK To Find An IT Partner?
When businesses contact us looking for IT support they’re either in a bad relationship with their current IT provider or dealing with an IT issue and need assistance. For us, this is normal and the typical situation. At ITC, we understand that every client is different; with different IT needs, and level of care needed. We take the time to understand the needs of our clients and hope to build long-lasting relationships as their trusted IT partner.
We’re Your IT Partner
Whether you’re tired of dealing with your own IT issues or tired of dealing with your old IT provider, contact our team today to see how we’re different in every possible way.
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