You hear “preventative care” a lot in the healthcare industry, but did you know it can also apply to your IT support? If your servers go down or your laptop stops working, what do you do? You call someone to come fix it. But do you stop and ask yourself why it happened in the first place?
What does preventative maintenance mean in the technological world?
First things first. Your data. Is it backed up? How often do you back it up? Where is it backed up to? If you don’t know the answer to these questions then you have not made the move to preventative maintenance. Preventative maintenance means putting measures in place before something bad happens. You are preparing for the worst, but hoping for the best. Just like in health where you buy insurance to protect you in the future, the same goes for preventative IT maintenance with managed IT services. Having an IT support partner covering your technology, you don’t have to worry about data backup or security. Here’s five ways your IT support partner should be helping you protect your technology.
What’s the easiest way to get started? Conduct annual reviews of your systems. This is where we come in. We can conduct an IT analysis to help find areas in need of improvement. We then create an IT strategy that will detail how we will improve those areas to get your operations running more smoothly. We have small business IT advisors that will check in with you so things are caught before they become big issues.
Evaluation of Equipment
You don’t just have to evaluate your whole network. You should also evaluate your equipment. Maybe it is time for a new laptop. Maybe that printer in the break room jams way too many times to actually be useful. When something is not working as it should, it should be replaced. When you replace it, you are preventing the old issues from happening again. Our support engineers can help find the right equipment for you if the time comes to replace it.
Last but not least, preventative maintenance means training your team so they are equipped to handle everything. When the security hacks happened last year, the initial response of employees was to panic and notify their managers immediately. With preventative maintenance you create a protocol that all employees will follow so there is no confusion. This helps protect your business and your team.
Hundreds of small business owners in Austin have already made the right move to preventative maintenance. If you are still on the fence about it, don’t hesitate to give us a call! We can conduct a free IT analysis to show you what areas can be improved to help your operations run more smoothly. Give us a call today and start the process to better IT!