Circumstances are constantly changing and priorities often shift, but keeping everyone on task and following deadlines closely is essential to any company. Be clear and concise, constantly follow through and communicate effectively. Check out the following for more tips:
6 Tips to Keep Your Team, Tasks, and Company on Track
1. Clear Actions & Completion Dates
Every single action item should be accounted for with a completion date that is not your next meeting by default, pay attention to that. Be deliberate in cultivating dates and work together (negotiate – see below) to coordinate commitments and your teams follow through rate will skyrocket.
As important as it is to set clear deadlines, it’s just as important to make sure that deadline is realistically attainable while still creating a sense of urgency. It’s your responsibility to let your team know that they are free to negotiate, not only will this build communication and trust, it gives you higher odds of the assigned task being delivered by the agreed upon deadline.
3. Communication Above All Else
When you’re looking for a high task conversion rate, as silly as it sounds, delivery should still not be your biggest concern. Can you guess what it is? Yes! You were right, communication is still the top player. See more info on how important communication in our previous post: What You Need To Be A Great Communicator
4. Summarize & Reiterate
Print/IM/email (preferred) a one page, or however long it needs to be, summary of all topics discussed and assigned within an hour of the meetings close. This summary should also contain who was assigned to what task and the agreed upon completion date. Doing so will reiterate what has already been discussed and serve as a reference guide for anyone who needs refreshing.
5. Monitor Completion Rate
Whether it’s you, or you assign someone else to be the project manager, make sure you’re consistently following up and keeping a record of the completion rate. Have a target set – 60% is average – and you can keep track with a say/do ratio as well. Let’s say your team ends up with an 85% conversion rate – that would be ideal. Establishing a positive pattern is more important than having a perfect conversion rate.
6. Be a Role Mode
If someone isn’t performing, don’t let it go unchallenged, but be gentle – you’re establishing a new norm to increase your teams’ awareness for making/keeping commitments. Having a higher level of completion on action items not only will help you reach your goals much sooner, but it also creates a grand sense of accomplishment.
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