Small businesses today are either using information technology to its full potential, or at least plan to. They face the ever-present security threats to their data, servers, web sites, apps, mobile devices and in-house PC networks. The strategies and knowledge required to address these disparate technology problems and come up with viable and affordable solutions
IT support is also known as technical support or break/fix support. An IT support staff is a group of people who offer tech support to companies and individuals who need it. It’s mainly reactive and it creates IT distractions that most of the time could have been prevented. Even though we frequently talk about the
You hear “preventative care” a lot in the healthcare industry, but did you know it can also apply to your IT support? If your servers go down or your laptop stops working, what do you do? You call someone to come fix it. But do you stop and ask yourself why it happened in
Technology is the backbone of every business, but there are different ways it helps certain industries. When it comes to Real Estate, technology can help in very visual ways. Real Estate is all about the property and showing potential clients how it can transform to become the home of their dreams. In a previous blog
February has almost come and gone. Your computer is still running slow. John from Accounting just sent you an email saying that the printer has jammed for the 20th time. Am I painting a familiar picture? These are just some of the IT issues we hear from small business owners every day. Other things we
How many times have you revised your cold email template? Are you happy with it? Do you get any interactions off of it? There are a few things you can do to increase your email open rate. Remember that you are competing with all the other emails that your prospects are receiving in their inbox.
There’s many companies out there that thrive on telling you that your feedback matters to them. Any time you make a call you are hit with a “your feedback is important to us”. Most people don’t actually pay attention to it. But others wonder if they actually mean that. Do they really implement changes based
