As businesses continue to shift to a digital world, it’s important to know the risks that are out there and the resources that are available. In the past few years, more businesses have implemented remote work as an option for their employees, increasing the number of work from home solutions. Additionally, more businesses are taking the next step to move to the cloud, relying more on IT support companies to make their transitions as smooth and painless as possible. Because of these changes, small- to medium-sized businesses in Austin are constantly working on getting their technology up to speed so they don’t lag behind.
Keeping Businesses Technology-Ready
If your business must meet compliance standards, such as HIPAA, FINRA, SEC, and NIST, and maintain the health of your systems and devices, outsourcing your IT support is something to consider. Companies outsource IT support for several reasons. In a 2019 survey, Clutch found that nearly a quarter of small businesses outsource to increase efficiency. Finding the right business IT support in Austin is significant, especially in a city that’s booming with small businesses. As with any grand decision, the most crucial part is ensuring your chosen IT partner can precisely support your needs.
When looking for the best IT service companies in Austin, Texas, it’s essential to have a goal in mind so that they can support your long-term business goals. These companies help small businesses with various services, from IT help desk support and fully managed IT services to IT consulting for small businesses.
1. IT help desk support: comprised of the lifeline support team, the IT help desk helps businesses with any technology needs and finds solutions quickly
2. Managed IT services: these IT services in Austin, Texas help monitor, manage, and maintain devices, systems, networks, cloud infrastructure, and more
3. IT consulting: an IT consultant offers expert advice on IT strategy planning, hardware/software recommendations, and how to leverage technology to increase efficiency within the business
Benefits of Offloading Technology to an IT Provider
1. Save money on building out an entire IT department
Creating an internal IT department from scratch may be time-consuming and costly, so typically smaller businesses opt for hiring an IT partner to do the heavy lifting. Hiring an IT support company for businesses saves money in the long-term and gives you the best of both worlds with cost-savings and excellent service.
2. Expect quick response times and resolutions
When companies experience downtime, they lose money for every second, minute, and hour they’re out of commission. According to a survey by Gartner, the average cost of downtime per minute is $5,600. Many companies don’t realize the opportunity cost of their systems and networks going down, but the price to pay is astounding. In the unfortunate case of any downtime, having a help desk support team to resolve the issue promptly makes the difference between losing hundreds to thousands of dollars.
3. Save money on building out an entire IT department
When researching to hire the best IT support partner for your company, it’s important to view their credentials and expertise. These companies have specialized and experienced professionals who offer a helping hand when technology challenges appear.
4. Increase productivity and efficiency
When running a business, there’s a lot to juggle. Stacked workloads, managing different departments, fulfilling clients’ needs – for a small business, it’s crucial to ensure everything is handled efficiently. By outsourcing your IT department by a trusted managed IT service company, the stress of dealing with technology issues is automatically taken off your plate.
5. Exceed compliance standards
Many IT services in Austin, Texas offer cyber security solutions as well. For example, meeting compliance standards for HIPAA, FINRA, SEC, and NIST can be challenging when your business has multiple focuses. These standards are often handled by IT partners so that you can focus on your business.
Looking To Get Started?
Whether your business is in the Greater Austin Area, Dallas-Fort Worth, or anywhere in the US, having access to a quick and responsive IT partner maximizes your business’ chances of minimizing technology issues. We strive to give businesses peace of mind by providing IT support in Austin and across the nation with services that range from cyber security to managed IT services and IT consulting for small businesses. There are many ins and outs of finding the best IT partner to support your company’s long-term objectives, so if you’d like to gain customized IT solutions, schedule a free IT consultation, and we’ll walk you through the process.