Fortunately, many tools exist to help home-based workers thrive, despite the unfortunate circumstances we find ourselves in right now. If you’re just now looking for ways to send your employees home to work, you’ll want to take note of these tools. From managed IT services to online meeting technologies, they’re some of the top IT remote tools on the market today.
Intermedia VoIP
Technologies like VoIP (voice over IP) allow you to move your phone systems away from the cable phones of old and onto the Internet. Given how much time your work from home crew will be on the Internet throughout the day, it just makes sense to adopt this technology.
Intermedia has VoIP technology that’s compatible with desktop phones and cell phones alike. This further allows your team to work at home with systems that are closer to the phone system setup they’re used to at the office. Request a quote today to learn more or get started with Intermedia VoIP!
Slack
Slack allows your teams to stay connected via an instant messaging system. Teams who use Slack can organize their conversations and work projects into channels.
For example, your team might create a management channel, as well as a current work projects channel. Other channel ideas could include suggestions, resources, and questions for your managed service provider.
What’s nice about this setup is that everyone on the team can see all of the important messages. This allows people to take advantage of the group’s knowledge base, allowing questions and confusion to be cleared up more quickly.
Dropbox
File sharing is inevitable when you’re working remotely. Technologies like Dropbox facilitate file sharing and allow you and your coworkers to automatically sync files and folders between multiple computers. They’re also easy to use and compatible with a number of different file types, including PDFs, video files, and documents.
Intermedia AnyMeeting
While much of your messaging can be done through Slack and email, sometimes your team will need to meet face to face or as close to it as present circumstances allow. Intermedia AnyMeeting makes these meetups possible, giving your team the opportunity to work out issues in real-time. This platform also allows for screen sharing so that everyone on the team can see important slides and documents.
Intermedia is currently offering free licenses for the Pro version of AnyMeeting to all business users until January 2021, and up to one free Webinar Pro license as well. Call us today to learn more or get started with Intermedia AnyMeeting Pro, free for the rest of the year!
ToDoIst
ToDoIst is your go-to digital to-do list. This app lets you easily add tasks to your company’s to-do lists. It also helps you break these tasks up into subtasks and to mark which projects are priorities. Everyone on the team can see these tasks, which prevents the tasks and their related projects from falling by the wayside because someone forgot about them.
Zoho Assist
It is unlikely that you’ll want to suspend customer service during this time; in fact, you probably need good customer outreach now more than ever. With technologies like Zoho Assist, you don’t have to let this important aspect of your business slide. This app helps you and your team maintain your high levels of customer service, despite being at home.
A Reliable IT Service Provider
All of the above technology will be for naught if you don’t have the right IT tools to keep all of these technologies running. Issues like network security, backup and disaster recovery, and a lack of technical support can quickly derail your company’s systems even in the best of times.
As you may have noticed, these aren’t the best of times. That’s why now more than ever you should consider using a managed service provider. Companies like ITC offer managed IT services that support the technologies you’ll be using. And as a bonus, we’re located here in Austin, which means that you’ll be supporting a local IT service provider during a difficult time.
Final Thoughts
Because of the issues caused by coronavirus, many small business owners in the Austin area (and their employees) have started working from home. The tools on this list are some of the top IT remote tools that local businesses are using to keep up with their workloads, while still adopting good social distancing practices.
These tools offer a solution for nearly every workplace situation that could arise. They facilitate meetings, messaging, and management of to-do lists and phone calls. They also give your team solid ways to connect with your clients and to share files and information with one another.
However, the most important thing that these tools do has less to do with business and more to do with life. They allow your team to maintain some normalcy even when life doesn’t. ITC is always happy to help new and existing clients, so reach out to us today for help working from home!